Customer Service

Shipping & Delivery
ALL my items are handmade especially for you to order.
This takes time so please do allow 7-10 working days for me to make and dispatch.
All orders are carefully packed to ensure they are not damaged during transit

All my products are handmade by myself using only the finest ingredients from UK suppliers. My products are certified safe under current EU law. I offer a 100% satisfaction guarantee.

Privacy & Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Payments are made using Paypals secure payment service

Returns & Replacements
I pleased to be able to offer a 100% satisfaction guarantee for all my products... If for any reason you are not satisfied with your product
please email me and arrange to return it... Returns need to recieved by me within 14 days of dispatch and must be unopened/unused and undamaged...
I will then provide a replacement item, a credit code for my website or a full refund (not including postage)

Payment, Pricing & Promotions
Prices and promotions are subject to change, payments are made using Paypals secure payment service
Viewing Orders
If you create an account on the Bare and Beautiful website you will be able to view your past orders and track their status in your control panel.
Updating Account Information
You can update your account information including address, name and password in the Accounts area once you have logged in.
Facebook Competitions & Giveaways
Please read this carefully before you take part in any competitions or giveaways on Bare and Beautiful's Facebook page. As Facebook rules and policies say that you cannot run competitions or giveaways on your business page. I have decided to put the rules here on my Website.

Quality & Satisfaction

My products are all handmade to order by me especially for you using only the finest ingredients. I am happy to be able offer a 100% satisfaction guarantee for my products.

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No Harmfull Chemicals

I take great pleasure in being able to guarantee that none of my products contain any Harsh Chemicals like SLS/SLES/MPG/PG or Parabens. Perfect for every body but especially kids and those with sensitive skins.

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Postage & Packaging

All my items are handmade especially for you to order so please allow 7-10 working days for me to make and dispatch.  All orders are carefully packed to ensure they are not damaged during transit.

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